# ModusOp

> Operations Made Simple — The all-in-one modular business platform for agencies, trades, and service businesses. Built in Australia by a 25-year agency.

## About

ModusOp is a modular business operations platform built in Australia by JWWD (Jason Williams Web Development), a full-service digital agency with over 25 years of experience. It combines project management, time tracking, SEO tools, invoicing, Xero integration, staff rostering, compliance management (AHPRA/TGA), email triage AI, and retainer management into a single application. Businesses start with a free core platform and add only the modules they need.

ModusOp was not built in a Silicon Valley incubator. It was built in the trenches of a real Australian agency — solving the operational problems that every agency owner, tradie, and service business deals with daily.

## Who It's For

- Australian digital agencies managing multiple clients, SEO campaigns, and retainers
- Trade businesses (plumbers, electricians, builders, landscapers) tracking jobs and invoicing
- Healthcare marketing agencies needing AHPRA and TGA compliance scanning
- Aged care and NDIS providers managing staff rosters, mileage, and licensing
- Freelancers and consultants tracking time, invoicing clients, and managing projects
- Any Australian service business tired of juggling 5-6 disconnected tools

## User Tiers

- Starter (Up to 3 users): Free
- Team (Up to 10 users): $29/month
- Agency (Up to 25 users): $79/month
- Enterprise (Unlimited users): $199/month

## Core Features (Included Free)

- Dashboard: Your central command center with at-a-glance metrics, activity feed, and today's priorities.
- Schedule: Weekly planner with drag-and-drop scheduling, inbox items, and smart reminders.
- Client Management: CRM-lite for managing client relationships, service plans, and integrations.
- Projects & Tasks: Kanban boards, task management, time tracking, files, and project-level AI chat.
- My Tasks: Your personal task list across all projects with filters, search, and bulk actions.

## Paid Add-on Modules

- AI Chat ($49/mo): AI-powered assistant that manages tasks, tracks time, reports on SEO, and answers business questions — all via natural conversation.
- Modus Respond ($149/mo): AI-powered chat widget and voice receptionist for your website. Answers customer questions 24/7 using your actual business content.
- Email Triage (AI) ($59/mo): AI-powered email inbox that converts emails to tasks, with shared mailboxes and smart categorisation.
- Time Tracking ($19/mo): Track billable hours with live timers, manual entries, timesheets, and detailed reports.
- SEO Management ($89/mo): Full SEO suite: site audits, keyword tracking, Google Analytics & Search Console, PageSpeed, DMARC email health, AIO, and AI recommendations.
- Invoicing ($29/mo): Create professional invoices with line items, tax, discounts, and automatic Xero synchronisation.
- Auto SEO ($69/mo): AI-generated SEO fixes pushed directly to WordPress — meta titles, descriptions, and alt tags with one-click approval.
- Retainer Management ($19/mo): Track retainer hours with automatic rollover, usage dashboards, and period-based allocations.
- Domain Health ($49/mo): Monitor your domain infrastructure: SSL certificates, DNS records, uptime, email authentication (DMARC/SPF/DKIM), and Google Business Profile health.
- Web Compliance Scanner ($149/mo): AI-powered TGA and AHPRA advertising compliance scanning for websites. Detects therapeutic goods and health practitioner advertising violations with fix proposals.
- License Tracking ($9/mo): Track professional certifications, software licenses, and registrations with automated expiry alerts.
- Modus Book ($49/mo): Online appointment scheduling with automated reminders, staff calendars, and Stripe payments. Clients book 24/7 from your website.
- Compliance Checks ($39/mo): Workplace safety checks with photo evidence, recurring schedules, and full audit trail.
- Xero Integration ($29/mo): Two-way sync with Xero — invoices, contacts, payments, and account balances stay up to date automatically.
- Staff Rostering ($39/mo): Staff scheduling with shift management, availability tracking, and industry-specific modes.
- Travel & Mileage ($29/mo): Track travel between locations, calculate mileage automatically, and manage reimbursements.
- Modus Domains ($0/mo): Search, register and manage domains with Cloudflare DNS, WHOIS privacy and honest pricing.
- Modus Brain ($0/mo): Expose your knowledge over MCP.
- Custom Domain ($19/mo): Use your own domain (e.g., app.yourcompany.com) for professional branding. Includes automatic SSL certificate provisioning.

## Integrations

- Google Workspace (Drive, Calendar, Gmail, Search Console, Analytics 4)
- Xero (invoicing, contacts, payments)
- Stripe (payment processing, subscriptions)
- DataForSEO (keyword data, site audits, competitor analysis)
- WordPress (Auto SEO plugin for meta tags and alt tags)
- Shopify (Auto SEO for meta tags and alt tags)

## Technology

Built with Laravel 12, Vue 3, TypeScript, Inertia.js, Tailwind CSS, and Claude Code. Multi-tenant architecture with role-based access control. Full REST API with token-based authentication.

## Key Differentiators

- **Australian-built**: Native Xero integration, GST-ready invoicing, Australian time zones
- **Modular pricing**: Only pay for the modules you need, starting free for up to 3 users
- **AHPRA/TGA compliance**: AI-powered scanning for healthcare marketing content
- **AI email triage**: Automatically sorts emails, matches to clients, and creates tasks
- **Retainer management**: Real-time balance tracking with automatic rollover and overage alerts
- **All-in-one**: Replaces Asana + Harvest + Ahrefs + QuickBooks + separate email management

## Blog

ModusOp publishes articles on agency operations, Australian business, trade business management, healthcare compliance, SEO, and productivity.

- Stop Juggling 6 Tools: How One Platform Can Run Your Entire Agency: https://modusop.app/blog/stop-juggling-tools-one-platform-for-agency-operations
- Why Australian Agencies Need Project Management Software Built for Local Business: https://modusop.app/blog/why-australian-agencies-need-local-project-management-software
- Project Management for Aussie Tradies: Stop Running Your Business from a Ute: https://modusop.app/blog/project-management-for-trade-businesses-australia
- AHPRA and TGA Compliance: Why Your Healthcare Marketing Agency Needs Automated Scanning: https://modusop.app/blog/ahpra-tga-compliance-healthcare-marketing-australia
- Retainer Tracking and Xero Invoicing: The Two Features Every Australian Agency Needs: https://modusop.app/blog/retainer-management-xero-invoicing-australian-agencies
- Your Agency Inbox Is Costing You 10 Hours a Week: How AI Email Triage Fixes It: https://modusop.app/blog/ai-email-triage-agency-inbox-management
- SEO for Aussie Small Businesses: Why Your Agency Needs Built-In Rank Tracking and Audits: https://modusop.app/blog/seo-tools-for-australian-small-business-agencies

## ModusOp Suite Products

Each product can be used standalone or as part of the full ModusOp Suite:

- **ModusOp Bookings**: Online appointment scheduling for service businesses — https://bookings.modusop.app
- **Modus Respond**: AI chat widget, voice receptionist, and knowledge base for websites — https://modusop.app/respond
- **ModusOp SEO**: Keyword rank tracking, technical audits, and automated SEO fixes — https://seo.modusop.app
- **ModusOp Site**: Uptime, SSL, DNS, DMARC, and page speed monitoring — https://site.modusop.app
- **ModusOp Track**: Project management, time tracking, and retainer management — https://track.modusop.app
- **ModusOp Pay**: Invoicing, Stripe payments, and Xero integration — https://pay.modusop.app
- **ModusOp Team**: Staff rostering, availability, and shift management — https://team.modusop.app
- **ModusOp Mail**: AI email triage, categorisation, and task extraction — https://mail.modusop.app
- **ModusOp Comply**: TGA/AHPRA compliance scanning and license tracking — https://comply.modusop.app

## Links

- Homepage: https://modusop.app
- Features: https://modusop.app/features
- Pricing: https://modusop.app/pricing
- Solutions: https://modusop.app/solutions
- About: https://modusop.app/about
- Blog: https://modusop.app/blog
- Contact: https://modusop.app/contact
- Get Started: https://modusop.app/get-started
- API Documentation: https://modusop.app/docs/api

## Optional

- llms-full.txt: https://modusop.app/llms-full.txt